Have tried to find answer to this in forums and elsewhere, but have had no luck. Have a swan SI-100E that previously worked fine, but now not working. Sometimes motor does not turn gear (I think called worm gear) at all, so motor running, but no rotation. Sometimes, gear goes in opposite direction...so going up, instead of down.
Seems clear that something needs to be replaced, but not sure what. Motor seems to be working fine, but not sure. Any input or suggestions would be greatly appreciated.
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