Swan SI-100E issue

This section is for machine troubleshooting. Please post your problems or concerns and our staff will try to assist you with it promptly.
Post Reply
jasond

Tue Feb 10, 2015 7:19 pm

Have tried to find answer to this in forums and elsewhere, but have had no luck. Have a swan SI-100E that previously worked fine, but now not working. Sometimes motor does not turn gear (I think called worm gear) at all, so motor running, but no rotation. Sometimes, gear goes in opposite direction...so going up, instead of down.

Seems clear that something needs to be replaced, but not sure what. Motor seems to be working fine, but not sure. Any input or suggestions would be greatly appreciated.
ddurrett

Thu Feb 04, 2016 9:55 am

Ever determine the problem, Jason?
ShaveIceSupply
Posts: 156
Joined: Fri Feb 20, 2009 11:44 am

Wed Mar 02, 2016 3:22 pm

Did you purchase this machine from us? If you did, please contact our customer service directly. If not, you would need to contact where you got it from.
Providing quality shave ice products in Hawaii and all over the mainland for over 20 years. Visit http://www.shaveicesupplies.com.

For current deals and offerings, visit the promotions and prize giveaway forum at www.shaveiceshaveice.com!
Absleezer

Tue Jul 17, 2018 3:48 am

Can anyone answer this? This is my exact problem!
Thanks
Post Reply