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Swan SI-100E issue

Posted: Wed Feb 11, 2015 5:19 am
by jasond
Have tried to find answer to this in forums and elsewhere, but have had no luck. Have a swan SI-100E that previously worked fine, but now not working. Sometimes motor does not turn gear (I think called worm gear) at all, so motor running, but no rotation. Sometimes, gear goes in opposite direction...so going up, instead of down.

Seems clear that something needs to be replaced, but not sure what. Motor seems to be working fine, but not sure. Any input or suggestions would be greatly appreciated.

Re: Swan SI-100E issue

Posted: Thu Feb 04, 2016 7:55 pm
by ddurrett
Ever determine the problem, Jason?

Re: Swan SI-100E issue

Posted: Thu Mar 03, 2016 1:22 am
by ShaveIceSupply
Did you purchase this machine from us? If you did, please contact our customer service directly. If not, you would need to contact where you got it from.

Re: Swan SI-100E issue

Posted: Tue Jul 17, 2018 1:48 pm
by Absleezer
Can anyone answer this? This is my exact problem!
Thanks