New Hatsuyuki HC-8E shaving metal pieces

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Fri Jun 21, 2019 1:35 pm

Hi everybody!

We just got a new Hatsuyuki shave iced machine (HC-8E model) and as soon as we started shaving the ice, fine metal (shaved pieces) began to come out. It is about one piece per cup of ice. We took the machine apart and put it back together but the same was happening.

Since it’s Friday, I can’t contact my supplier until Monday. In the meantime, I was wondering if this has happened to anyone before?

Thanks for any input! :)
Posts: 515
Joined: Fri Feb 20, 2009 11:53 am
Location: Honolulu,HI

Tue Jun 25, 2019 3:20 pm

Metal shaving could be a bad bearing. You would need to take apart the machine and replace it, that will usually fix it.
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